Frequently Asked Questions

1. What is a Credit Report?

A credit report is just a record of your financial history. Three credit reporting agencies are collecting that information: Transunion, Equifax, and Experian. Creditors report when you make payments late or on time, open a new account, and take other actions that impact your financial standing.

From buying a car to having a credit card shut off or having a medical bill sent to collections, it may all end up on your credit report.

2. What Do Credit Bureaus Do?

Credit bureaus, sometimes referred to as credit reporting agencies (CRAs), are companies that research, collect, and maintain a record of your credit information.

Some of the information credit bureaus may collect include identifying info such as your full name, Social Security number, address, DOB, as well as information on your credit lines such as payments you’ve made and balances you owe.

They also track:

  • Credit limits
  • Current balances
  • Homeownership
  • Closed accounts
  • History of late and on-time payments
  • And collections

Credit bureaus then sell this information to all types of lending institutions to make decisions on granting loans. Therefore, credit reporting agencies’ primary goal, including Transunion, Equifax, and Experian, is to ensure that lenders have the information they need to determine a consumer’s creditworthiness.

Credit reporting agencies have no say in deciding whether or not you should have credit extended to you; they merely collect and maintain consumers’ credit information and makes it available to lending institutions. As a consumer, you can also be a credit bureaus client and receive the same information about your credit history.

3. Why Do I Need Credit Reports From All Three Credit Bureaus?

Get your Free AnnualCreditReport – If you’ve been monitoring your credit reports, you’re probably wondering why your credit scores are different. Well, this could be because of several reasons. Credit bureaus don’t always give equal weight to the same factors when compiling your score, for starters.

Also, creditors don’t always report to all three credit reporting agencies, which means each bureau may maintain different information regarding your credit lines. As a result, other consumer information generates a different score.

You need reports from all three major credit-reporting firms. Having access to the three reports puts you at an advantage in identifying discrepancies. Just because your credit report from Experian doesn’t have a collection account doesn’t mean the account doesn’t exist if Transunion is reporting it.

4. What is Credit Monitoring?

Credit monitoring programs keep track of changes to your credit report in real-time. They send you notifications if anything changes, like adding a new account or a change in account status. It’s best to monitor all three credit bureaus. Not all creditors will report to all three bureaus, so you may miss new information if you aren’t watching all reports.

If you’re trying to improve your credit score, monitoring all “3” credit reports can help you detect problems or improvements quickly.

5. What is Credit Repair?

Credit repair is the process of cleaning up your credit report to improve your credit score. The cleanup process may include various actions, starting with disputing and removing inaccurate or incomplete information. The goal is to build a history of positive information while limiting or eliminating negative information.

6. How Long Does Credit Repair Take?

It depends on various factors, including the amount of negative information on your credit report, the type of negative information, and the length of your credit history. If you continue to make poor financial choices and new delinquent accounts get added to your report, the credit repair process will take longer.

You may speed up the process by putting a freeze on your credit unless you need to add a credit card or loan to boost your credit score intentionally. Focus on making all payments on time, paying down credit card balances, and eliminating outstanding debt for the fastest results.

7. What Items Can You Help Me Remove?

You can only dispute credit report information that is inaccurate or incomplete. For example, you may dispute late payments on a credit card if you know that you were never late on payments.

You may also have collections accounts or other debt entries disputed and removed if they don’t belong to you or are inaccurate in some manner.

For negative information that is accurate and complete, you can have them removed outside of the dispute process. That may include contacting the creditor to request deletion in exchange for partial or full payment.

Types of negative information that you may remove in some manner include:

  • Late payments
  • Collections accounts
  • Credit card balances
  • Account status
  • Charge Offs

8. Does Checking My Credit Score Lower It?

Checking your credit report or score is considered a soft inquiry and will not lower your credit score. Hard inquiries are made by creditors when you apply for a credit card or loan and may lower your credit score, but you can check your own scores at any time with no penalty.

9. What Will Help Raise My Credit Score the Fastest?

It depends on the current problems with your credit report. Depending on your circumstances, the following actions may have the fastest impact:

  • Paying down credit card balances
  • Increasing maximum credit card spending limits (without adding new charges)
  • Adding a new account (credit card, line of credit, loan, etc.)
  • Disputing and removing collection accounts or charge-offs
  • Asking creditors to remove late payment reports
  • Arranging to have negative information removed in exchange for partial or full payment

If you have an outstanding debt that has been on your report for close to seven years, you may get the best results by simply waiting for them to “fall off” your credit report around the seven-year mark.

10. What Will Have the Most Significant Negative Impact on my Credit Score?

Payment history and credit utilization have the most significant impact on your credit score. That means late payments and accounts with high balances will have the most negative effect.

11. Will an Authorized User Help to Build My Credit History?

If you add an authorized user to one of your credit cards, you authorize the creditor to report your payment history and balance to the authorized user’s credit report. It won’t have any impact on your credit history, but it will impact theirs.

If you’re added as an authorized user on someone else’s credit card, it will have an impact on your credit history.

If they make their payments on time and keep their balance low, it could extend the length of your credit history and help you build a history of on-time payments and responsible credit card use.

12. Can I Have A Credit Score And Report Without A Credit Card?

Yes. Have you been using credit? As long as you’ve used credit in the past — it could be a mortgage, student loans, or an auto loan — you have a credit report and a score even if you have never used a credit card. Keep reading for more credit repair questions and answers.

13. What Is The Fair Credit Reporting Act And What Role Does It Play?

The Fair Credit Reporting Act is legislation enacted in 1970 with the sole purpose of protecting all American consumers by making sure that all their personal and credit information reported to the credit bureaus is PRIVATE, FAIR, and ACCURATE.

14. What if I Have Incorrect Information in One or All My Credit Reports?

You can dispute that information with the credit reporting firms. If they can’t verify the said information within a reasonable time (usually 30 days), they must remove it from your credit reports. This is possible thanks to the FCRA legislation, which gives you the right to dispute any item(s) on your credit files.

15. Do Collection Accounts, Have To Be Paid Off, To Be Removed?

Not! One of the biggest misconceptions regarding credit repair questions and answers is that paying a default will raise your credit score. This is NOT true. Collection accounts don’t have to be paid off for them to be removed from your credit file.

Paying a collection or default account will not remove the default derogatory mark and may hurt your score. This can be especially disadvantageous for anyone trying to get approved for a mortgage or other loans.

Often, the best move here is to negotiate a reduced settlement or enter a payment arrangement with your creditor.

16. After Credit Repair Removes Negative Items From My Credit Report, Does It Eliminate My Debt?

No, even after you’ve successfully had negative items removed from your credit reports, you’re still responsible for your debts. Credit repair does not erase your debt! Credit repair can eliminate negative items from your credit files, but you still owe the debts.

However, if the debt has expired past the statute of limitations for the lender to file a suit it will be challenging and costly for them to collect the debt from you.

17. How Long Do Collections And Other Negative Items Stay On My Credit Report?

Negative items on credit reports stick around for years, but it also depends on your state.

  • Hard inquiries: 2 years
  • Late payments: Up to 7 years
  • Public records: Court judgments 5 years, Bankruptcies 7 to 10 years
  • Collection accounts: 7 years
  • Other negative listings such as foreclosure and repossession: Up to 7 years 

18. Why Do I Need to Fix My Credit?

Creditors, including mortgage lenders, have long relied on your credit report and score to make lending decisions. Creditors also rely on credit scores to determine how much interest individual consumers will pay on loans.

And lenders aren’t the only ones who depend on credit scores when making financial decisions. Today, property owners, employers, and even insurance companies tap into your credit information.

19. When Is the Best Time to Start Credit Repair?

Yesterday! However, the answer mostly depends on your goals. Perhaps you’ve started a family and want to secure a mortgage for a bigger house. 

Or maybe you’re just tired of getting denied access to loans and credit cards. If you’re dealing with either of these situations, you might want to get started with credit repair ASAP.

Ultimately, whether you have horrible or excellent credit, and regardless of your credit and overall financial goals. Credit repair can help you raise your score, monitor for identity theft, and allow you to start leveraging the benefits of a high credit score.

Remember, credit repair is NOT an overnight solution to your horrible credit. While most people experience success in as little as 30 days, the process of fixing terrible credit typically takes longer. For this reason, you’ll want to get started as early as possible. The earlier your get started, the faster you can begin reaping the rewards of an improved credit score.

20. Will Credit Repair Work For Me?

Yes, absolutely! So long as negative items in your credit report qualify for dispute. Are you worried that derogatory items on your credit report don’t qualify for the dispute process? Don’t Worry. A survey spearheaded by the Federal Trade Commission (FTC) revealed that one in five (that’s 20%) has an error in one of their credit reports.

Numbers don’t lie, and if we make a calculated guess from the current statistics, there’s a good chance you could also have errors in your credit files. So the answer to the questions of whether credit repair will work for you is very much a definite, “Yes, but…” Again, credit repair will only work if the items qualify for dispute.

We will scour through your credit reports, and if any item on your credit report is not 100% correct, 100% verifiable, or timely, we will work on it until we get it removed or corrected.

21. How Will X-TENDED HAND Help with My Credit Repair?

Typically, after you’ve scheduled a consultation and signed up for credit repair services, X-TENDED HAND will run a high-level review and investigation with your credit providers and all three credit bureaus. We will request documents from them containing all the details about the accounts leading up to your credit reports’ negative items.

We then go through your credit files with a fine-tooth comb and try to identify any errors or reasons why the listing shouldn’t be on your credit report. If we find mistakes or incorrect information, we have the creditor or collection agency ask the credit bureaus to remove the listing.

The world of credit repair is vast and complex. Disputing errors is only the tip of the credit repair iceberg. It pays to have an X-TENDED HAND Professional in your corner. As part of our services to resolve your credit issues we will:

  • Offer a debt management program for those having a tough time making payments on time.
  • Write a letter of explanation addressed to your lender.
  • Write a goodwill letter and even negotiate for a pay-for-delete option on your behalf.
  • Sending cease and desist letters to creditors and debt collection firms asking them to stop calling you.
  • Get penalty fees stopped and negotiate to have your account re-aged.
  • Educate and train you to rebuild your credit. This will include teaching you how to review all three credit reports and providing you with tools and expert techniques to implement the plan.
  • Coach you long term on how to maintain an excellent FICO score, or
  • Address all credit repair questions and answers.

22. Can Credit Repair Remove Anything From My Credit Reports?

It is inappropriate, unprofessional, and a downright lie for anyone to promise to remove anything from your credit report. As you’ve probably noticed when reading through these credit repair questions and answers. 

We’ve emphasized that credit repair, DIY or professional, can only remove items that fall under the Federal Credit Reporting Act’s guidelines.

Credit repair can successfully remove those inaccurate, out-of-date, false, unfounded, or erroneous items.

23. How Do I Confirm, That A Listing Has Been Removed Successfully?

Creditors are notorious for making false promises to get you to pay default loans. After all, they are for-profit businesses and will do anything to get their money, and that may include telling you they’ve removed negative items when they have not.

To confirm that disputed items have been removed from your credit report, request a credit report from the three major CRAs (Experian, Transunion, and Equifax) and check for yourself to see if the listing has been removed.

In addition to reviewing your credit reports after disputing incorrect items, we will confirm with both the creditor and the bureaus that the items have successfully been deleted.

24. Is Credit Repair Legal In All States?

Yes, credit repair is 100% legal in all states. As highlighted by the Federal Credit Reporting Act, you have the right to dispute erroneous, out-of-date, unfounded, or false information that may be present in your credit report as a consumer. That means credit repair is legal regardless of where you live.

A good percentage of consumers are skeptical when it comes to credit repair. Mainly because of the negative press surrounding credit repair companies in recent years.

The horror stories of credit repair companies scamming consumers and offering unrealistic expectations are all over the internet. Unfortunately, it has swayed the media’s coverage and the public’s perception of credit repair as a whole.

Since this article aims to tackle most credit repair questions and answers, it would be incomplete if it did not address this hot button issue.

The reality and truth of the matter are that credit repair is legal and works. Many legit and transparent credit repair firms such as X-TENDED HAND offer honest, transparent, and reliable credit repair services.

25. Is My Information Secure If I Sign Up For Credit Repair Services?

Yes, we implement a stringent privacy policy that protects all your valuable personal and financial information.

Considering the recent rise in cybercrimes, including the recent Experian data breach that hit close to 24 million customers, you must confirm that your personal information is protected and are on secure servers.

26. How Do I Get Started With Credit Repair?

It’s easy; you can kick things off by knowing what’s on your credit reports. So, start by asking for your credit reports from all three credit reporting bureaus and immediately review the contents looking for inaccurate or false information.

If you find any incorrect, false, or unfounded information, or omission, dispute them either with the creditor or credit bureau that reported the information.

Or you can reach out to us and START TODAY!

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